Sales Consultants

1.       HarcourtsOne Introduction
i) What is HarcourtsOne for Sales Consultants?
ii) Setting Up Your Computer To Avoid Problems
iii) Personal H1 Settings
iv) Header / Quick Actions
v) Modules
vi) Personalising your HarcourtsOne
vii) Webmail

2.       Building a Database
i) Database Basics (Contacts / Groups)
ii) Tasks / Contact History / Notes
iii) Currently Looking For / Buyer Matching
iv) Contact Management / Quick Actions
v) Smart Search / Groups

3.       Adding Appraisals / CMA
i) Building an Appraisal
ii) Appraisal to Listing Conversation Ratio Report

4.       Maintaining Listings / Vendors
i) Adding Open Homes
ii) Buyer Matching
iii) Adding Listing Inspections
iv) The Harcourts Promise
v) Vendor Feedback Report
    - Sample Report
vi) Vendor Letters / Reports
vii) Quick Print Marketing
viii) Listing Sales Reports / Search

5.       Task Management
i) Task Tab
ii) Contact Trails

6.       Marketing Methods
i) Email Marketing
   - Adding Custom Snippets
ii) SMS Marketing
iii) Mail Merge Marketing
iv) Print Marketing /Campaign Track

7.       Reporting
i) Reports Tab

8.       Financial Planning / KPI Setting
i) Progress
ii) Targets
iii) Projections
iv) OPS

9.       Resources
i) Library
ii) eAcadamy
iii) Products & Services
iv) Brand Standards Website
v) Harcourts Newsroom
vi) Harcourts eBooks
vi) Harcourts International / Quick Facts
vii) Harcourts Australia

10.   iPhone & iPad Applications
i) Mobile Agent
ii) eCampaign
   - Upload Marketing Packs

11.   Personal Websites
i) Building / Editing Personal Websites
ii) Google Analytics / Tracking
iii) SEO

12.   Social Media & Online Presence
i) Facebook
ii) Twitter
iii) LinkedIn
iv) Blogger

13.   Misc.
i) Personal Marketing Checklist
ii) Strategic Marketing Strategy
iii) Agent Marketing Action Plan
iv) Phone Emails Set Up
v) Microsoft Word Tips
vi) Microsoft Excel Tips
vii) Microsoft Outlook Tips
viii) Useful Technology Downloads
       - brain storming, Mozilla add ons, Quick Add, Virus Software, Java, Firefox
ix) QR Codes