Property Management

1.       HarcourtsOne Introduction
i) What is HarcourtsOne for Property Managers?
ii) Setting Up Your Computer To Avoid Problems
iii) Personal H1 Settings
iv) Header / Quick Actions
v) Modules
vi) Personalising your HarcourtsOne
vii) Webmail

2.       Building a Database
i) Creating Groups
ii) Tasks / Contact History / Notes
iii) Currently Looking For / Tenant Matching
iv) Contact Management / Quick Actions
v) Smart Search / Groups

3.       Adding Appraisals
i) Building an Appraisal
ii) Appraisal to Listing Conversation Ratio Report

4.       Maintaining Listings / Landlords
i) Adding Viewing Times
ii) Tenant Matching
iii) Inspections
iv) The Harcourts Promise / Vendor Feedback Report
v) Landlord Letters / Reports
vi) Quick Print Marketing
vii) Listing Sales Reports / Search

5.       Task Management
i) Task Tab
ii) Contact Trails

6.       Marketing Methods
i) Email Marketing
   - Adding Custom Snippets
ii) SMS Marketing
iii) Mail Merge Marketing
iv) Print Marketing /Campaign Track
    - Custom PM Books

7.       Reporting
i) Reports Tab
ii) End of Month PM Reporting

8.       Financial Planning / KPI Setting
i) Progress
ii) Targets
iii) Projections
iv) OPS

9.       Resources
i) Library
ii) eAcadamy
iii) Products & Services
iv) Brand Standards Website
v) Harcourts Newsroom
vi) Harcourts eBooks
vi) Harcourts International / Quick Facts
vii) Harcourts Australia

10.   iPhone & iPad Applications
i) Mobile Agent
ii) eInspect

11.   Personal Websites
i) Building / Editing Personal Websites
ii) Google Analytics / Tracking
iii) SEO

12.   Social Media & Online Presence
i) Facebook
ii) Twitter
iii) LinkedIn
iv) Blogger

13.   Misc.
i) Property Management Booklets
ii) RP Upload / REST
iii)Personal Marketing Checklist
iv) Strategic Marketing Strategy
v) Agent Marketing Action Plan
vi) Phone Emails Set Up
vii) Microsoft Word Tips
viii) Microsoft Excel Tips
ix) Microsoft Outlook Tips
x) Useful Technology Downloads
       - brain storming, Mozilla add ons, Quick Add, Virus Software, Java, Firefox